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Companies often use Internet-based technologies called a(n) __________ that permits communication between a company and its suppliers,distributors,and other partners.


A) Internet service provider
B) extranet
C) intranet
D) commercial online service
E) web exchange

F) A) and B)
G) All of the above

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Recently,several states have proposed new legislation that would __________.


A) increase power of consumers in dealing with financial institutions
B) allow some inventions to be made by others without patent protection to improve employment opportunities
C) require labeling of genetically modified food
D) expand the list of generic product trademarks so more organizations can use them
E) enhance the provisions of the Lanham Act

F) A) and C)
G) A) and E)

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The courts see price fixing as per se illegal,which means the courts


A) see price fixing itself as illegal.
B) don't view price fixing as illegal.
C) only consider price fixing to be illegal if a company is sued.
D) compare the company behavior to behavior typical in its industry.
E) view price fixing as illegal only if it causes destructive competition.

F) A) and E)
G) A) and B)

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At the U.S.Census Bureau,gross income is referred to as __________.


A) buying power
B) cash inflow
C) fiscal power
D) money income
E) household income

F) A) and B)
G) A) and C)

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A time of declining economic activity when businesses decrease production,unemployment rises,and many consumers have less money to spend is referred to as


A) deflation.
B) inflation.
C) prosperity.
D) a recession.
E) a depression.

F) B) and D)
G) A) and E)

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The term that describes the change in the growth of the world's population is called the __________.


A) population contraction
B) population inversion
C) population migration
D) population explosion
E) population eruption

F) B) and D)
G) A) and B)

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The __________ provides for registration of a company's trademark,such as the Nike swoosh.


A) Lanham Act
B) Patent Act
C) Clayton Act
D) Sherman Antitrust Act
E) Miller-Tydings Act

F) A) and B)
G) C) and D)

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The generation of children born between 1946 and 1964 is referred to as


A) baby busters.
B) baby boomlets.
C) Generation Y.
D) baby boomers.
E) Generation X.

F) A) and C)
G) B) and E)

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The social forces of the environment include the demographic characteristics of the population and its __________.


A) geographic locations
B) social classes
C) cohorts
D) values
E) ethics

F) B) and E)
G) B) and D)

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BOGO (buy one get one free) deals,such as those offered by retailers like Walmart,highlight the change in consumption orientation known as


A) the quality-value proposition.
B) buyer-centric excellence.
C) customer value.
D) value consciousness.
E) purchasing value.

F) B) and E)
G) C) and D)

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Marketers collect and use environmental information to better understand consumers.The ESRI Tapestry Segmentation tool is used to


A) obtain an economic profile of "hometowns" in comparison to national profiles.
B) obtain a profile of customers who identify themselves as members of multi-racial or multi-ethnic groups.
C) identify behavioral segments of the population interested in the more domestic arts such as sewing,crocheting,knitting,and quilting.
D) help segment markets in the areas of home design based on decorating styles such as traditional,Victorian,contemporary,etc.
E) identify similarities rather than differences among a diverse group of consumers by race,ethnicity,gender,and age.

F) B) and D)
G) A) and E)

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__________ is the form of competition where distribution is the only element of the marketing mix that exerts an impact on the firm.


A) Cross-market competition
B) Limited competition
C) Pure competition
D) Monopolistic competition
E) A monopoly

F) C) and D)
G) A) and B)

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The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends is referred to as


A) significant trend analysis.
B) organizational scanning.
C) environmental scanning.
D) a SWOT analysis.
E) marketing intelligence.

F) None of the above
G) A) and C)

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Baby boomers can be defined as the generation of children born __________.


A) between 1918 and 1945
B) between 1946 and 1964
C) between 1965 and 1976
D) between 1977 and 1994
E) since 1995

F) A) and D)
G) B) and D)

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The Lanham Act (1946)


A) prevents someone from using a trademark on a noncompeting product.
B) protects the consumer from product defects.
C) provides for registration of a company's trademarks.
D) allows a company to secure rights to a name before its actual use.
E) facilitates the protection of U.S.trademark rights throughout the world.

F) B) and E)
G) B) and D)

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Generation X is defined as the generation of children born __________.


A) between 1946 and 1964
B) between WWI and WWII
C) between 1965 and 1976
D) between 1977 and 1994
E) since the millennium

F) C) and D)
G) All of the above

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Which of the following states experienced a decline in population as reported in the most recent Census Bureau estimate?


A) North Dakota
B) Utah
C) Michigan
D) Colorado
E) Texas

F) C) and D)
G) B) and D)

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Over a period of several decades,coffee consumption declined from 75% of the adult population in 1962 to 49% in 2004.Then,it increased to 64% in 2012.A firm with a good marketing orientation would have


A) found a less volatile product to sell in its strategic business portfolio.
B) invested more money in market research for new product development.
C) hired a new promotional firm.
D) explored the reasons behind these changes in coffee consumption trends.
E) demoted coffee from being a "star" to a "dog" in its growth-share matrix

F) All of the above
G) B) and C)

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All of the following statements are true EXCEPT:


A) During the 2000s,more people migrated from suburbs to exurbs.
B) The number of micropolitan statistical areas exceeds those of metropolitan statistical areas.
C) During the 2000s,the U.S.population shifted from urban cities to suburbs.
D) During the early 1900s,the U.S.population shifted from rural areas to cities.
E) Most of the people in the U.S.reside in suburbs.

F) A) and E)
G) A) and D)

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The set of environmental forces that consists of the demographic characteristics of the population and its values is referred to as


A) social forces.
B) economic forces.
C) consumer forces.
D) cultural forces.
E) market forces.

F) A) and D)
G) A) and C)

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