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Exam 16: Cultivating Organizational Culture

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Question 41

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Which of the following levels of organizational culture would be the most difficult to change?

A) cultural symbols
B) cultural values
C) shared behaviors
D) all of these would be equally difficult to change

E) None of the above
F) A) and D)

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Question 42

Multiple Choice

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"Product quality" or "customer service" would be examples of ____ as components of organizational culture.

A) dominant values
B) norms
C) philosophy
D) rites of passage

E) B) and D)
F) None of the above

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Question 43

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In organizational culture,shared behaviors include norms,which are more visible and somewhat easier to change than values.

The methods that are used to maintain organizational culture are:

Shared behaviors including norms are more visible and shomewhat easier to change than values.

A good fit between employee preferences and organizational culture can do little to enhance an employees outlook on their part within an organization.

Which of the following is not one of the methods for maintaining organizational culture?

Which of the following is one of the major challenges that confront every organization and typically influence the formation of organizational culture?

The process by which older members of a society transmit to younger members the social skills and knowledge needed to function effectively in that society is called culture modification.

Problems related to organizational culture and their resistance to change has been one of the most significant barriers to successful corporate mergers.

Firing an employee is a rite of degradation.

All of the following are issues of external adaptation and survival except:

Explain what is meant by organizational culture.Briefly describe the different levels at which organizational culture exists,and specify the dimensions on which those levels vary.Explain which of the levels of organizational culture tend to be more difficult to change,and provide an explanation for why this is the case.

A possible consequence of a rite of degradation such as firing a manager is to:

A ____ refers to a person's overall set of expectations regarding what they will contribute to the organization and what the organization will provide in return.

The levels of organizational culture are,in order,from least to most visible:

Criteria that become known throughout the organization and can maintain or change an existing culture include all of the following except:

Aspects of an organization's culture are not often communicated to employees through role models.

Review the following situation,and then (a)describe the four general types of organizational culture,and (b)identify which type of culture would probably be most appropriate for Samuel to look for in the company with which he ultimately accepts his first position. Samuel is about to graduate from college with a bachelor's degree in computer programming.He has no real experience working in the corporate world,since his summer work took the form of a lawn care company that he ran on his own.His long-term career interests include starting his own consulting company (probably when he is in his mid-thirties)to serve the needs of medium to large sized businesses.His immediate career development goal is to explore the variety of different computer applications that are currently popular in the corporate world,so that he can develop his professional expertise and capabilities.Samuel is not looking for immediate or rapid promotions.Rather,he wants a steady,dependable job that will help him repay his student loans.He is most interested in the opportunity to develop both his programming skills and his understanding of business practices in a way that will prepare him to start his own business in the future.

Organizational dissent refers to the disclosure by current or former employees of illegal,immoral,or illegitimate organizational practices to people or organizations that may be able to change the practice.