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Essay
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Short Answer
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Multiple Choice
A) A speaker should never arrive early for a speaking engagement; the tension of waiting around to deliver the speech will only add to the speaker's nervousness.
B) Yvonne forgot to visualize her success; instead she visualized her failure.
C) Yvonne obviously did not know her speech as well as she could have or else she would have been in control of her nerves.
D) Yvonne did not ignore any tips regarding delivery jitters; this kind of speaker nervousness cannot be prevented.
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Essay
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True/False
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Multiple Choice
A) emotional contagion theory.
B) nonverbal expectancy theory.
C) communication delivery theory.
D) verbal expectancy theory.
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Multiple Choice
A) Mike should have used a manuscript delivery rather than an extemporaneous one,so that he did not run the risk of offending anyone in the audience.
B) Mike did not do anything wrong,because it is impossible to cater to every single member of your audience.
C) Mike's presentation likely contained an ethnocentric approach,which has the potential to offend members of other cultures.
D) Mike did not do anything wrong,because members of minority cultures should adapt to the values and behaviors of the dominant culture when they travel abroad.
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Multiple Choice
A) 20
B) 45
C) 65
D) 90
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True/False
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Multiple Choice
A) nonverbal expectancy theory.
B) emotional contagion theory.
C) delivery theory.
D) collective assemblage theory.
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True/False
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Multiple Choice
A) paraphrasing their question.
B) listening non-judgmentally.
C) staying on message.
D) neutralizing hostile questions.
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Multiple Choice
A) vocal variation.
B) articulation.
C) dialect.
D) intonation patterns.
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Short Answer
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Multiple Choice
A) emphasizing
B) repeating
C) regulating
D) substituting
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Essay
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Multiple Choice
A) Use as many gestures as possible in your presentation.
B) Keep your hands clasped in front of you or in back of you.
C) Every emotion can be expressed by a particular gesture.
D) Use gestures that work best for you.
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Multiple Choice
A) emphasizing
B) contradicting
C) regulating
D) complementing
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Multiple Choice
A) posture.
B) delivery.
C) gestures.
D) movement.
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