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In terms of the global marketplace, there are three primary types of companies: international firms, multinational firms, and transnational firms. The key factor that distinguishes one from another is


A) the firm's financial capacity to take risks.
B) the willingness and ability to embrace diversity and cultural differences.
C) the firm's orientation toward and strategy for global markets and marketing.
D) the relative position of the product or service in terms of its life cycle.
E) the relative size of the firm both in financial terms and in production capacity.

F) A) and D)
G) B) and C)

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The __________ imposed on imported bananas by European Union countries cost consumers $2 billion a year in higher prices.


A) boycotts
B) quotas
C) sanctions
D) subsidies
E) tariffs

F) A) and E)
G) A) and B)

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Cultural symbols refer to


A) ideas that can be protected by international copyrights.
B) ideas that cannot be expressed by words or characters.
C) things that represent values that exist solely within a nation.
D) things that represent ideas and concepts.
E) words that represent pictures or designs.

F) B) and D)
G) A) and B)

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Which of the following types of firms would be most likely to use a global marketing strategy?


A) multidomestic
B) multinational
C) multicountry
D) transnational
E) transborder

F) A) and D)
G) A) and E)

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The U.S. Rice Millers' Association claims that if the Japanese rice market were opened to imports by lowering __________, lower prices would save Japanese consumers $6 billion annually and the United States would gain a large share of the Japanese rice market.


A) boycotts
B) quotas
C) sanctions
D) tariffs
E) subsidies

F) A) and B)
G) D) and E)

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Which of the following examples best demonstrates a company's appreciation of another country's values?


A) American companies in Germany encouraging the use of all types of credit cards.
B) In Brazil, American companies are extremely careful to keep to a strict agenda and time schedule, even though an informal structure is preferred.
C) Bath products are advertised by portraying intimate scenes between husbands and wives in countries where personal privacy is important.
D) McDonald's restaurants in India serve a full line of products except for hamburgers made from beef.
E) Vogue Italia publishing a feature with a model wearing "slave earrings," which it said were "worn by women of color during the slave trade."

F) C) and D)
G) None of the above

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Trade among nations or regions depends on political stability. In recent times, billions of dollars have been lost in __________ and __________ as a result of internal political strife, terrorism, and war.


A) Russia; Poland
B) France; Spain
C) China; Japan
D) the Middle East; Africa
E) Germany; the United Kingdom

F) A) and B)
G) A) and C)

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Mary Kay, Inc. can be classified as which type of company when marketing its products around the world?


A) multinational firm
B) transnational firm
C) international firm
D) global marketing firm
E) multidomestic firm

F) A) and E)
G) B) and E)

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Which of the following issues raises concerns about the ethics of protectionism?


A) Competitive advantage grows out of continuous improvement.
B) Small firms succeed in foreign niche markets.
C) Tariffs have declined from an average of 40 percent to less than 5 percent.
D) Regional trade agreements provide preferential treatment for member nations.
E) Pan-European marketing strategies are possible due to greater uniformity in packaging standards.

F) A) and D)
G) A) and C)

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Consumer groups living in many countries or regions of the world that have similar needs or seek similar features and benefits from products or services are referred to as


A) transnational consumers.
B) meganational consumers.
C) international consumers.
D) multinational consumers.
E) global consumers.

F) C) and D)
G) B) and D)

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A country's communications, transportation, financial, and distribution systems are considered to be its


A) capital improvements.
B) fixed-asset base.
C) economic infrastructure.
D) geopolitical wealth.
E) asset wealth.

F) D) and E)
G) C) and E)

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Yum! Brands, the parent company of KFC, has pursued an aggressive growth strategy in China. There are now than 3,700 restaurants in 650 Chinese cities, and KFC has a 40% market share of the entire fast-food industry there. Yum! Brands China owns and directly manages about 90% of its Chinese stores, so it appears that the company prefers __________ in this market.


A) licensing
B) local assembly
C) a joint venture
D) direct investment
E) local manufacturing

F) All of the above
G) A) and C)

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A multidomestic marketing strategy refers to


A) the strategy of transnational firms that employ the practice of standardizing marketing activities when there are cultural similarities and adapting them when cultures differ.
B) the strategy used by firms that use the same product variations, brand names, and advertising programs for every country in which they do business.
C) the strategy used by firms that have as many different product variations, brand names, and advertising programs as countries in which they do business.
D) the strategy of seeking out already established firms in other nations and selling them the rights to manufacture and distribute the firm's products.
E) the strategy currently used by most U.S. domestic firms that when entering a new international market, these firms offer only those products that require the least amount of product adaptation.

F) D) and E)
G) None of the above

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When foreign currencies can buy more U.S. dollars,


A) U.S. products are more expensive to foreign customers.
B) U.S. products are more expensive to U.S. customers.
C) U.S. products are less expensive to foreign customers.
D) economists consider it an indicator of an impending long-term economic upturn.
E) American consumers will buy in large quantities and stockpile in fear of an impending economic crisis.

F) C) and E)
G) B) and E)

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Indirect exporting occurs when a firm sells its domestically produced products in a foreign country


A) in violation of a quota.
B) without paying import tariffs.
C) without paying export duties.
D) through a joint venture.
E) through an intermediary.

F) None of the above
G) A) and B)

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Since global marketing is affected by economic considerations, a scan of the global marketplace should include which of the following factors?


A) an analysis of cultural diversity within the country under consideration
B) regulatory constraints regarding contracts, mergers, and partnerships
C) measurement of consumer income in different countries
D) an assessment of language differences including dialect variation
E) political and ideological differences between the countries involved

F) A) and D)
G) D) and E)

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Which of the following is an advantage inherent in the use of licensing?


A) The licensor retains control of its product.
B) The licensor is protected from creating a potential competitor.
C) It provides an exemption from domestic trade regulations.
D) There is an increase in potential profit compared with direct investment.
E) The licensee gains information about the dynamics of the market.

F) C) and E)
G) B) and E)

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Generally, as the proportion of middle-income households in a country __________, the __________ a nation's purchasing power.


A) increases; greater
B) increases; lesser
C) decreases; greater
D) levels off; greater
E) There is no relationship between middle-income households and a nation's purchasing power.

F) A) and D)
G) A) and C)

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One disadvantage of direct investment when entering a new global market is that


A) intermediaries have the potential to harm the brand.
B) the firm entering the foreign market must pay royalties to the government.
C) the company forgoes control over its product.
D) the financial commitments involved.
E) this method is likely to provide the fewest cost savings relative to the other global market-entry options.

F) A) and E)
G) A) and C)

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GlaxoSmithKline plc. of Great Britain makes Breathe-Right nasal strips. It sells the same product in many countries because customers all over the world will use them in the same way. This is an example of which type of global marketing product and promotion strategy?


A) product customization
B) product extension
C) product adaptation
D) product invention
E) product integration

F) All of the above
G) A) and B)

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