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Region and city size are both variables used to employ __________ segmentation.


A) geographic
B) behavioral
C) district
D) psychographic
E) demographic

F) A) and D)
G) D) and E)

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Explain the 80/20 rule.

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Usage rate is sometimes referred to in t...

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Market segmentation involves aggregating prospective buyers into groups that have common needs and will


A) pay attention to marketing messages.
B) respond similarly to a marketing action.
C) be responsive to marketing research.
D) use the same payment methods.
E) comply with the organization's core values.

F) B) and C)
G) A) and B)

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Which of the following is a disadvantage of employing a multiple products,multiple market segments strategy if not implemented well?


A) higher sales but lower profits
B) reduced quality and higher prices
C) meeting customer needs but at the expense of higher prices
D) lower prices but with higher production costs
E) higher quality but lower prices

F) A) and C)
G) D) and E)

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A marketing manager should develop segments for a market that meet five principal criteria.List these important factors in forming market segments.

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The five criteria are: (1)simplicity and...

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"For upscale American families who desire a carefree driving experience,Volvo is a premium-priced automobile that offers the utmost in safety and dependability" is a __________ statement for Volvo in North America.


A) perception
B) positioning
C) market-product
D) vision
E) differentiation

F) B) and E)
G) A) and E)

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The 80/20 rule is most closely related to which basis of segmentation?


A) geographic
B) psychographic
C) opportunistic
D) demographic
E) behavioral

F) C) and D)
G) All of the above

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A marketing manager goes through several steps to put a market segmentation plan into effect.This includes being able to form market segments and then __________ without encountering excessive costs.


A) eliminate potential nonbuyers
B) identify segmentation variables
C) select the market segment(s) to target
D) redirect their purchase behaviors
E) ignore any and all similarities

F) A) and B)
G) C) and D)

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Why would an organization produce a single product or service and then attempt to sell it to two or more market segments?

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An organization would produce a single p...

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Figure 8-8 Figure 8-8   -Figure 8-8 is a depiction of a __________ for beverages in the minds of adults. A)  hierarchy of needs B)  perceptual map C)  marketing matrix D)  growth-share matrix E)  perception matrix -Figure 8-8 is a depiction of a __________ for beverages in the minds of adults.


A) hierarchy of needs
B) perceptual map
C) marketing matrix
D) growth-share matrix
E) perception matrix

F) A) and D)
G) A) and C)

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Figure 8-6 Figure 8-6   -Figure 8-6 shows the market-product grid for a Wendy's restaurant next to a large urban university campus.Assume a large market (shown by a 3) is three times the size of a small market (shown by a 1) and a medium market (shown by a 2) is twice the size of a small market.The meal occasion (product grouping) that comprises the largest product grouping is A)  breakfast. B)  lunch. C)  between-meal snack. D)  dinner. E)  after-dinner snack. -Figure 8-6 shows the market-product grid for a Wendy's restaurant next to a large urban university campus.Assume a large market (shown by a 3) is three times the size of a small market (shown by a 1) and a medium market (shown by a 2) is twice the size of a small market.The meal occasion (product grouping) that comprises the largest product grouping is


A) breakfast.
B) lunch.
C) between-meal snack.
D) dinner.
E) after-dinner snack.

F) D) and E)
G) C) and E)

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Which of the following statements demonstrate the formation of a segment based on household size?


A) Campbell's makes a spicier nacho cheese sauce for its distributors in Texas than it does in Maine.
B) GE built a smaller microwave oven to hang under kitchen cabinets.
C) Del Monte offers a line of canned fruit with no added sugar or artificial sweeteners.
D) A fast-food hamburger restaurant is only open for breakfast on weekdays and Saturdays but not Sundays.
E) A gourmet grocer advertises its services on a small-audience classical music station even though there is a much larger-audience rock station in the area.

F) D) and E)
G) A) and B)

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When compared to a multiple products,multiple market segments strategy,a one product,multiple market segment strategy


A) is a much more effective means of meeting consumers' individual needs.
B) creates greater savings in production costs.
C) is a more effective way of meeting organizational objectives.
D) has significantly higher distribution costs.
E) is more profitable since a firm can charge the new segments higher prices without changing the product.

F) B) and E)
G) B) and D)

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As an owner of a Wendy's fast-food restaurant located near a large urban university,you need to analyze your customers and determine which segmentation base and its associated variable(s) you will use to segment your target market.Which segmentation base and associated variable(s) should you use?


A) psychographic: VALS and personality
B) demographic: gender and age
C) behavioral: students and nonstudents
D) geographic: city size and zip code
E) transportation mode: car, bike, public transportation, and none (walking)

F) A) and B)
G) None of the above

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Explain the difference between mass customization and build-to-order.

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Mass customization involves tailoring go...

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Procter & Gamble (P&G) decided to skip a generation of consumers when it began to market Old Spice deodorant.The target market consists of men aged 18 to 34 years old (Generation Y) who don't remember the Old Spice brand sold to their grandfathers (pre-baby boomer) many years ago.P&G is using which type of segmentation variable?


A) behavioral
B) demographic
C) lifestyle
D) geographic
E) psychographic

F) A) and B)
G) All of the above

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A rehabilitation center wants to target women in their 20s who have received some permanent disability as the result of a skiing accident.In terms of the criteria used for selecting a target segment,this market may


A) have no expected growth.
B) not be compatible with the company's current resources.
C) not be worth targeting since its market size is very small.
D) not be readily accessible to the firm's marketing programs.
E) be relatively expensive to reach.

F) A) and C)
G) None of the above

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What is product differentiation? How does it relate to market segmentation? How does it potentially improve a firm's revenues?

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Product differentiation involves a firm ...

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Lands' End will custom-fit a Marinac jacket and make it with additional features such as thumb loops,underarm ventilation slits,and a key clip when you order from LandsEnd.com.This is an example of


A) family branding.
B) mass customization.
C) "Tiffany/Walmart" marketing.
D) market melding.
E) specialty customization.

F) B) and E)
G) All of the above

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One approach to positioning a new product in a market is __________ positioning,which involves competing directly with competitors on similar product attributes in the same target market.


A) perceptual
B) head-to-head
C) psychological
D) differentiation
E) market

F) A) and E)
G) A) and D)

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