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The IBM maintains a "one-product-fits-all" mentality,but each sales representative sold the company's entire line of products to different customers in a single industry,such as manufacturers or banks.This structure is known as:


A) product line grouping
B) geographical grouping
C) functional grouping
D) market-based groupings

E) B) and C)
F) A) and B)

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Having an exclusive contract with a supplier or customer,or having patented useful technology are considered a(n) :


A) distinctive parity
B) sustainable dominance
C) synergistic edge
D) competitive advantage

E) A) and B)
F) A) and C)

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A common theme among managers who succeed repeatedly in program implementation is communication.Why is this so important?

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Discuss different measures by which marketing activity performance can be measured.

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Farah,who works for Coca-Cola,set next year's sales goal for Diet Coke to increase 3 percent from last year.She then built a plan around this.Farah as created an annual:


A) production estimate
B) sales forecast
C) marketing plan
D) budget projection

E) A) and D)
F) A) and B)

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The evaluation phase of the strategic marketing process includes all of the following activities EXCEPT:


A) establishing quantified goals to be measured.
B) measuring the results against the quantified goals.
C) comparing goals and results to identify deviations.
D) identifying the causes of deviations.

E) A) and C)
F) A) and B)

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Describe Canada Goose's differentiation strategy.

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Canada Goose's differentiation strategy ...

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Which of the following pieces of information is used in the implementation phase of the strategic marketing process?


A) Corporate return on investment
B) Gantt charts
C) Revenues associated with each point of market share
D) Trends in past and current revenues for industry and competitors in total and by segment

E) B) and D)
F) All of the above

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With advancing mobile and social technologies,describe how marketing ROI,marketing metrics,and marketing dashboards will look like in 2020.

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Loving Care Pets manufactures food for dogs,cats,rabbits,and gerbils,specifically created for pets under three months of age.Assuming it is marketing to a single segment of "pet owners," in terms of the market-product grid framework,Loving Care Pets is using a _____ strategy.


A) market-product concentration
B) market specialization
C) product specialization
D) selective specialization

E) None of the above
F) A) and C)

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Many people are concerned about eating healthy,yet many of these same people still grab lunch at fast-food restaurants because the restaurants are convenient,and they like beef.Burger King has created a veggie burger that "tastes like the real thing without all the fat." Burger King is using a _____ strategy to attract this large market that encompasses many different segments.


A) cost leadership strategy
B) cost focus strategy
C) differentiation strategy
D) differentiation focus strategy

E) None of the above
F) A) and D)

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The information needed in market product focus and goal setting,Step 2 of the planning phase,includes: 1) market potential studies,2) market-product grids with targets,and 3) __________.


A) trends for industry and competitors
B) marketing mix actions
C) detailed plans to execute the marketing program
D) positioning studies

E) None of the above
F) A) and B)

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Aldi is a no-frills grocery chain.It sells grocery staples right out of the crates and boxes with emphasis on low-priced,private-label brands.Aldi stores are typically about one-third the size of the traditional supermarket.By controlling expenses,Aldi customers can expect to save 30 to 50 percent on their grocery bills compared to Kroger customers.The chain targets bargain hunters who are willing to rent a cart and bag their own groceries.In terms of Porter's generic business strategy,Aldi uses a _____ strategy.


A) differentiation focus
B) cost focus
C) differentiation
D) revenue leadership

E) A) and B)
F) None of the above

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The new Chief Marketing Officer at Pepsi outlines her marketing strategy and plan for the next four years.This plan is called a:


A) generic marketing strategy
B) long-range strategic plan
C) marketing strategy
D) long-range marketing plan

E) None of the above
F) A) and B)

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At the end of the first six months of the year,a marketing manager realizes that they are tracking 2-3 percentage points lower than expected.As a result,the marketing manager will engage in ____________ to update the original plan.


A) replanning
B) contingency planning
C) downsizing
D) dynamic planning

E) All of the above
F) C) and D)

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Those in staff positions have the authority and responsibility to advise people in line positions:


A) and can recommend salary and benefit adjustments for them.
B) but cannot issue direct orders to them.
C) but must clear all such communication with their superiors.
D) and must clear all such communication with the corporate human resources department.

E) B) and C)
F) C) and D)

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Figure: 19-6 Figure: 19-6   -In Figure 19-6,the box labeled  A  illustrates which of the following market-product strategies? A) Market-product concentration B) Market specialization C) Product specialization D) Selective specialization -In Figure 19-6,the box labeled "A" illustrates which of the following market-product strategies?


A) Market-product concentration
B) Market specialization
C) Product specialization
D) Selective specialization

E) A) and B)
F) B) and C)

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With advancing mobile and social technologies,describe the job description for a Chief Marketing Officer in 2020.

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In 2020, the job description for a Chief...

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New Balance has no celebrity endorsers and does minimal advertising,yet the athletic shoe brand has 11 percent of the market.This 11 percent can be referred to as New Balance's:


A) product line breadth.
B) product line depth.
C) share points.
D) sales response function.

E) None of the above
F) B) and D)

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The actions taken during the implementation phase of the strategic marketing process include: 1) __________,2) design marketing organization,3) develop schedules,4) and execute the marketing program.


A) obtain resources
B) select target markets
C) position the product
D) find points of difference

E) A) and C)
F) A) and B)

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