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At which level of an organization do employees develop, control, and maintain core business activities required to run the day-to-day operations?


A) Operational level
B) Managerial level
C) Strategic level
D) All of these

E) B) and D)
F) A) and C)

Correct Answer

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A

What is an optimizing system that can find and evaluate solutions with many more possibilities, faster and more thoroughly than a human?


A) Genetic algorithm
B) Expert system
C) Intelligent agent
D) Virtual reality

E) All of the above
F) A) and D)

Correct Answer

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A

What is the MIS system that manipulates information to create business intelligence in support of strategic decision making?


A) Online transaction processing (OLTP)
B) Online analytical processing (OLAP)
C) Digital dashboard
D) Visualization

E) B) and C)
F) All of the above

Correct Answer

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What captures transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information?


A) OLTP
B) OLAP
C) TPS
D) DSS

E) B) and D)
F) C) and D)

Correct Answer

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Which of the following is offered by a digital dashboard?


A) Consolidation
B) Drill-down
C) Slice-and-Dice
D) All of these

E) None of the above
F) A) and B)

Correct Answer

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Which of the following is considered a structured decision or strategic decision?


A) Reordering inventory
B) Deciding to enter a new market
C) Creating the employee weekly staffing schedule
D) Creating the employee weekly production schedule

E) A) and D)
F) All of the above

Correct Answer

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One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success while competing to win in today's business environment.

A) True
B) False

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Granularity refers to the level of detail in the model or the decision-making process.

A) True
B) False

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Unstructured decisions occur in situations in which no procedures or rules exist to guide decision makers towards the correct choice.

A) True
B) False

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A shopping bot is one of the simplest examples of an intelligent agent.

A) True
B) False

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What is the DSS analysis that checks the impact of a change in a variable or assumption on the model?


A) Optimization analysis
B) Goal-seeking analysis
C) Sensitivity analysis
D) What-if analysis

E) B) and C)
F) A) and B)

Correct Answer

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At the operational level, employees develop, control, and maintain core business activities required to run the day-to-day operations.

A) True
B) False

Correct Answer

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What compiles information from multiple sources and tailors it to meet user needs?


A) Drill-down
B) Sensitivity analysis
C) What-if analysis
D) Digital dashboard

E) A) and B)
F) B) and C)

Correct Answer

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D

Which of the following does not represent a category of AI?


A) Genetic algorithms
B) Neural networks
C) Expert systems
D) Consolidation

E) C) and D)
F) None of the above

Correct Answer

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Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?


A) TPS, DSS, EIS
B) DSS, TPS, EIS
C) EIS, DSS, TPS
D) None of these, it varies from organization to organization.

E) A) and D)
F) B) and C)

Correct Answer

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Bill Schultz works at a high power investment firm in Los Angeles.Bill is responsible for promoting the firm's vision and creating the companywide goals and strategies.He also monitors the overall strategic performance of the company and its direction for future business strategies.At what level of the organizational pyramid would you categorize Bill?


A) Strategic
B) Owner
C) Operational
D) Managerial

E) B) and D)
F) B) and C)

Correct Answer

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Which of the following is a special-purpose knowledge based information system that accomplishes specific tasks on behalf of its users?


A) Intelligent agent
B) Executive agent
C) Expert agent
D) Modeling system

E) A) and C)
F) A) and B)

Correct Answer

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A digital dashboard produces graphical displays of patterns and complex relationships in large amounts of data.

A) True
B) False

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The manipulation of information to create business intelligence in support of strategic decision making is referred to as OLTP, or online transaction processing.

A) True
B) False

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Which of the following would create transactional information?


A) Projecting future sales growth.
B) Making an airline reservation.
C) A semistructured decision to hire more employees.
D) Generating payroll reports.

E) C) and D)
F) A) and D)

Correct Answer

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