Question 1

Competitive intelligence is information collected from multiple sources such as suppliers,customers,competitors,partners,and industries that analyzes patterns,trends,and relationships for strategic decision making.

Accepted Answer

A) True 
 B)False

Question 2

_________ new customers is a common business strategy.

Accepted Answer

The answer of _________ new customers is a common business...

Question 3

The sales department needs to rely on information from operations to understand ________.

Accepted Answer

A)  Inventory
B)  Customer orders
C)  Demand forecasts
D)  All of the aboveE) All of the above
F) A) and B)

Question 4

The Chief _________ Officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses.

Accepted Answer

The answer of The Chief _________ Officer is responsible for...

Question 5

Knowledge includes the skills,experience,and expertise coupled with information and _________ that creates a person's intellectual resources.

Accepted Answer

A)  Resources
B)  Intelligence
C)  Expectations
D)  Enterprise informationE) B) and C)
F) A) and B)

Question 6

What is production?

Accepted Answer

A)  Material items or products that customer's will buy to satisfy a want or need.
B)  Tasks performed by people that customer's will buy to satisfy a want or need.
C)  The process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.
D)  The rate at which goods and services are produced based upon total output given total inputs.E) All of the above
F) A) and B)

Question 7

Which four elements are included in systems thinking?

Accepted Answer

A)  Output,Process,Feedback,and Accounting.
B)  Process,Output,Operations,and Accounting.
C)  Input,Process,Output,and Feedback.
D)  Input,Output,Sales,and Feedback.E) A) and B)
F) C) and D)

Question 8

Which of the following provides an example of data?

Accepted Answer

A)  Who are my best customers?
B)  What is my best-selling product?
C)  What is my worst-selling product?
D)  Who is customer number 12345XX?E) All of the above
F) A) and C)

Question 9

Which of the following represents the relationship between functional areas in a business?

Accepted Answer

A)  Independent
B)  Autonomous
C)  Interdependent
D)  Self-sufficientE) A) and B)
F) A) and C)

Question 10

Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?

Accepted Answer

A)  Product analysis.
B)  Primary supplier power.
C)  Value chain analysis.
D)  Buyer chain analysis.E) None of the above
F) All of the above

Question 11

Which of the following is a tool a manager can use to analyze competitive intelligence and identify competitive advantages?

Accepted Answer

A)  The three generic strategies.
B)  The threat of substitute buyer power.
C)  Differentiated costs.
D)  Supplier loyalty.E) B) and D)
F) B) and C)

Question 12

Knowledge workers are individuals valued for their ability to manage teams and implement critical human resource rules and regulations.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not considered a category within the support value activities in a value chain analysis?

Accepted Answer

A)  Technology development.
B)  Outbound logistics.
C)  Human resource management.
D)  Firm infrastructure.E) None of the above
F) C) and D)

Question 14

Which of the following is not a topic associated with the information age?

Accepted Answer

A)  Collection of data.
B)  Storage of data.
C)  College statistics for data.
D)  Use of data.E) A) and B)
F) None of the above

Question 15

Tiffany & Company competes in the marketplace by offering high cost custom jewelry.Tiffany & Company is following a broad market and cost leadership strategy.

Accepted Answer

A) True 
 B)False

Question 16

A car is an example of a ________.

Accepted Answer

The answer of A car is an example of a...

Question 17

Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents a substitute product in the soft drink industry?

Accepted Answer

A)  Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B)  Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C)  Zevia Natural Diet Soda begins selling directly over the Internet.
D)  Vitamin water,fruit juice,coffee.E) A) and B)
F) A) and C)

Question 18

Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents supplier power in the soft drink industry?

Accepted Answer

A)  Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B)  Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C)  Zevia Natural Diet Soda begins selling directly over the Internet.
D)  Vitamin water,fruit juice,coffee.E) A) and D)
F) A) and C)

Question 19

The value chain will group a company's activities into two categories: primary value activities and support value activities.

Accepted Answer

A) True 
 B)False

Question 20

The marketing department supports sales by planning,pricing,and promoting goods or services.

Accepted Answer

A) True 
 B)False

Exam 1: Management Information Systems: Business Driven MIS

Tiffany & Company competes in the marketplace by offering high cost custom jewelry.Tiffany & Company is following a broad market and cost leadership strategy.

Correct AnswerverifiedShow Answer

Which of the following provides an example of data?

Correct AnswerverifiedShow Answer

The value chain will group a company's activities into two categories: primary value activities and support value activities.

Correct AnswerverifiedShow Answer

Which of the following is not a topic associated with the information age?

Correct AnswerverifiedShow Answer

The sales department needs to rely on information from operations to understand ________.

Correct AnswerverifiedShow Answer

The marketing department supports sales by planning,pricing,and promoting goods or services.

Correct AnswerverifiedShow Answer

Knowledge includes the skills,experience,and expertise coupled with information and _________ that creates a person's intellectual resources.

Correct AnswerverifiedShow Answer

Which of the following is a tool a manager can use to analyze competitive intelligence and identify competitive advantages?

Correct AnswerverifiedShow Answer

The Chief _________ Officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses.

Correct AnswerverifiedShow Answer

Which four elements are included in systems thinking?

Correct AnswerverifiedShow Answer

_________ new customers is a common business strategy.

Correct AnswerverifiedShow Answer

Which of the following represents the relationship between functional areas in a business?

Correct AnswerverifiedShow Answer

What is production?

Correct AnswerverifiedShow Answer

Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?

Correct AnswerverifiedShow Answer

Competitive intelligence is information collected from multiple sources such as suppliers,customers,competitors,partners,and industries that analyzes patterns,trends,and relationships for strategic decision making.

Correct AnswerverifiedShow Answer

Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents a substitute product in the soft drink industry?

Correct AnswerverifiedShow Answer

Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents supplier power in the soft drink industry?

Correct AnswerverifiedShow Answer

Knowledge workers are individuals valued for their ability to manage teams and implement critical human resource rules and regulations.

Correct AnswerverifiedShow Answer

Which of the following is not considered a category within the support value activities in a value chain analysis?

Correct AnswerverifiedShow Answer

A car is an example of a ________.

Correct AnswerverifiedShow Answer

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