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Fuzzy logic is a mathematical method of handling imprecise or subjective information.

A) True
B) False

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What is the primary goal of using As-Is and To-Be process models?


A) To determine employee specific errors
B) To determine measurement metrics
C) To determine the best way to solve a problem
D) To determine what the problem is and then how to solve the problem

E) B) and C)
F) C) and D)

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Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

A) True
B) False

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A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the below is not an example of a TPS?


A) Target's internal company payroll system
B) Comfort Dental patient diagnosis system
C) First Bank's overall accounting system
D) Stewart Sport's order entry system

E) A) and B)
F) None of the above

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__________ practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

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Decision making at the executive or strategic level require business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment,evaluation,and insight?


A) OLTP
B) Executive Information System (EIS)
C) Transaction Support System (TSS)
D) Decision Support System (DSS)

E) None of the above
F) All of the above

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Which of the below would you include as decisions and responsibilities typically found at the managerial level of a company?


A) Monthly Plans
B) Monthly Budgets
C) Weekly Schedule
D) All of the above

E) A) and B)
F) A) and C)

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What does usability effectiveness MIS metrics measure?


A) The ease with which people perform transactions and find information
B) The number of customers an organization "touches" for the first time and persuades to purchase its products or services
C) The amount of time a system takes to perform a transaction
D) The number of hours a system is available for users

E) C) and D)
F) B) and D)

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According to Peter Drucker,what are managers who do things right addressing?


A) Efficiency
B) Effectiveness
C) Both efficiency and effectiveness
D) Customer satisfaction only

E) All of the above
F) B) and D)

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Which of the following is a not a type of organizational information system?


A) Executive information system
B) Decisions support system
C) Analysis processing system
D) Transactional processing system

E) B) and C)
F) A) and B)

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Metrics are temporary activities a company undertakes to create a unique product,service,or result.

A) True
B) False

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Citibank uses ______________ networks to find opportunities in financial markets by carefully examining historical stock market data.

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Which of the below processes attempt to understand and measure the current process and make improvements?


A) Business process mapping
B) Business process reengineering
C) Business process improvement
D) Business process model

E) A) and C)
F) A) and B)

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As-Is __________ model represents the current state of the operation that has been mapped,without any specific improvements or changes to existing processes.

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Business process modeling or ______________ is the activity of creating a detailed flowchart or process of a work process that shows its inputs,tasks,and activities in a structured sequence.

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What includes the tasks,activities,and responsibilities required to execute each step in a business process?


A) Workflow
B) Swim lane
C) Automation
D) Streamlining

E) None of the above
F) A) and B)

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Jenny Welch works at a retail store selling sports equipment.Her daily tasks include opening the store,creating the work schedules,processing payroll,overseeing sales and inventory,and training employees.At what level of the organizational pyramid would you categorize Jenny?


A) Managerial
B) Operational
C) Strategic
D) Owner

E) A) and B)
F) None of the above

Correct Answer

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Which of the below is offered by a digital dashboard?


A) Consolidation
B) Drill-down
C) Slice-and-Dice
D) All of the above

E) A) and B)
F) All of the above

Correct Answer

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What is the Mathematical method of handling imprecise or subjective information?


A) Fuzzy logic
B) Virtual reality
C) Expert system
D) Genetic algorithm

E) B) and C)
F) A) and B)

Correct Answer

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Fedex is a great example of a company that created a competitive advantage through combining MIS and _______________.


A) Traditional distribution and logistics processes
B) Logistic processes and an As-Is process model
C) Artificial intelligence and As-Is process model
D) Swim lanes and logistic processes

E) A) and C)
F) A) and D)

Correct Answer

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