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Knowledge-based resources tend to be more ________ in nature and therefore they are ________ difficult to protect against loss (i.e. ,the individual quitting the organization) than other types of capital,such as equipment,machinery,and land.


A) explicit;less
B) explicitly;more
C) tacit;more
D) tacit;less

E) B) and D)
F) B) and C)

Correct Answer

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Using an idea does not prevent others from simultaneously using it for their own benefit.Typically,this is impossible with ________ assets.


A) intangible
B) strong
C) physical
D) flimsy

E) A) and B)
F) A) and C)

Correct Answer

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The best protection for intellectual property in the long run is likely to be the development of


A) new products.
B) stronger patents.
C) dynamic capabilities.
D) international patents.

E) A) and C)
F) None of the above

Correct Answer

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It is anticipated that the worldwide shortage of highly skilled,college-educated workers will increase significantly by 2020,according to research by McKinsey Global Institute.Some companies are going as far as to redefine the jobs of their experts and are transferring some of their tasks to lower-skilled people inside and outside of their companies.By redefining these ________ knowledge jobs,they address ________ shortages and ________ costs while enhancing job satisfaction.


A) high-value;skill;lower
B) low-value;monetary;decrease
C) high-value;personnel;increase
D) high-value;skill;increase

E) A) and B)
F) None of the above

Correct Answer

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Which of the following firms would you expect to have the highest ratio of market value to book value?


A) General Motors
B) Intel
C) Microsoft
D) Nucor

E) A) and B)
F) None of the above

Correct Answer

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The use of information technology (e.g. ,email) has increased in recent years in many organizations.This has helped to


A) make more effective use of time in every situation.
B) communicate information efficiently.
C) restrict social network growth.
D) create smaller social networks.

E) A) and D)
F) B) and D)

Correct Answer

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Which of the following reasons explains why painter Vincent van Gogh died penniless,while painter Pablo Picasso left a 740 million USD estate upon his death?


A) Van Gogh had a wider range of social connections.
B) Picasso had a wider range of social connections and bridging relationships.
C) Picasso was a solitary node with few connections.
D) Van Gogh was a hub who embedded himself in a vast network that stretched across various social lines.

E) B) and D)
F) A) and B)

Correct Answer

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According to the resource-based view of the firm,competitive advantages are ________ for competitors to copy,if they are based on unique bundles of resources.


A) easier
B) faster
C) harder
D) more reliable

E) B) and C)
F) C) and D)

Correct Answer

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Intellectual property rights are ________ to define and protect than property rights for physical assets (e.g. ,plant,equipment,and land) .


A) easier
B) more costly
C) more difficult
D) less difficult

E) None of the above
F) A) and C)

Correct Answer

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The management of intellectual property involves all of the following except


A) copyrights and trademark.
B) contracts with confidentiality and non-compete clauses.
C) converting explicit knowledge to tacit knowledge.
D) patents.

E) All of the above
F) C) and D)

Correct Answer

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Professionals frequently leave Microsoft en masse to form venture capital and technology start-ups,called Baby Bills,built around teams of software developers.This is an example of ________ causing human capital mobility.


A) formal relationships
B) social relationships
C) tacit knowledge
D) intellectual capital

E) A) and B)
F) A) and C)

Correct Answer

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Companies that take hiring seriously must also take ________ seriously because having the right job candidates is important.


A) training
B) recruiting
C) development
D) profitability

E) A) and B)
F) B) and C)

Correct Answer

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Software algorithms are a form of ________ that,once developed and paid for,can be reused many times at a very low cost.


A) tacit asset
B) intangible asset
C) knowledge asset
D) social asset

E) B) and D)
F) C) and D)

Correct Answer

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Developing and protecting social capital requires independence,in which individuals must spend most of their time working individually.

A) True
B) False

Correct Answer

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Human capital includes


A) the relationships between people.
B) an improved product or service.
C) capabilities,knowledge,and skills of an individual.
D) the output from assembly line employees.

E) All of the above
F) A) and B)

Correct Answer

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SAP uses ________ to leverage the expertise and involvement of its users in developing new knowledge and then transmitting it to the entire SAP user community.


A) tacit knowledge
B) crowdsourcing
C) algorithms
D) intellectual capital

E) None of the above
F) All of the above

Correct Answer

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Technical skills are a necessary and sufficient condition for hiring an employee.

A) True
B) False

Correct Answer

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Social network analysis is helpful because the configuration of the group member social ties within and outside the group affects the extent to which members connect to individuals who do all of the following except


A) convey needed resources.
B) have the opportunity to exchange information and support.
C) ensure that everyone has the same perspective on strategic and operational issues.
D) have the motivation to treat each other in positive ways.

E) B) and C)
F) A) and D)

Correct Answer

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Sharing knowledge and information throughout the organization is important for conserving resources,developing products and services,and thwarting new opportunity creation.

A) True
B) False

Correct Answer

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In social network analysis,the importance of ties connecting heterogeneous people that help to ensure a wide range of diversity in information and perspective is known as


A) closure.
B) social supports.
C) redundancy.
D) bridging relationships.

E) A) and C)
F) A) and B)

Correct Answer

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