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Internal networks generate their power through the ________ of their ideas.


A) validity and correctness
B) conviction and clarity
C) validation and recognition
D) approval and awareness

E) A) and B)
F) A) and C)

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The four key attributes of strategic management include all of the following except


A) including multiple stakeholder interests in decision making.
B) incorporating both short-term and long-term perspectives.
C) recognizing the trade-offs between effectiveness and efficiency.
D) emphasis on the attainment of short-term objectives.

E) A) and D)
F) B) and C)

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D

Effective organizational design means that firms must have ________ that are consistent with their strategy.


A) designs and plans
B) organizational structures and designs
C) adopters and designs
D) adopters and plans

E) None of the above
F) B) and C)

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Ms.Frederica Marchionni became CEO of Land's End in February 2015 when the company showed a 73.8 million-dollar profit.By mid-June of 2016,the company had lost 27.2 million dollars.What went wrong?


A) The new leadership did not understand the corporate culture and image.
B) The marketplace liked the new image.
C) The founder undermined the new CEO in her ability to bring about change.
D) The new goals and objectives were coherent with the company mission statement.

E) A) and B)
F) B) and C)

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Management innovations such as total quality,benchmarking,and business process reengineering cannot lead to sustainable competitive advantage because


A) companies that have implemented these techniques have lost money.
B) there is no proof that these techniques work.
C) they cost too much money and effort to implement.
D) every company is trying to implement them.

E) None of the above
F) B) and C)

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Corporate level strategy focuses on what businesses to compete in and


A) how business can be managed to achieve synergy.
B) how business can be managed to reduce synergy.
C) how the firm can work as a stand-alone entity.
D) how the firm can create more value by operating alone.

E) A) and B)
F) All of the above

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Richard Branson,founder of the Virgin Group,empowers his companies through a(n) ________ structure in which anyone can bring forth new ideas.


A) formal
B) hierarchal
C) multi-level
D) informal

E) A) and D)
F) None of the above

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According to the Corporate Citizenship poll conducted by Cone Communications,most Americans say they would be likely to switch brands to one associated with a good cause,if there are similarities between


A) price and availability.
B) availability and quality.
C) price and quality.
D) price and durability.

E) All of the above
F) A) and D)

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C

In the interview with Admiral William H.McRaven,he suggests that several duties,responsibilities and organizational relationships are similar between his military career activity and his role as chancellor.He says that he is a servant leader.Which of the following lessons is not one from his military career?


A) Change cannot be made without understanding the organizational environment.
B) A leader must establish relationships early by reaching out to stakeholders within and external to the organization.
C) Communication and collaboration need to be reinforced by the organizational culture.
D) Actions must be moral,legal,ethical,and judgmental.

E) B) and D)
F) None of the above

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The three participants in corporate governance are the shareholders,


A) board of directors,and employees.
B) labor unions,and employees.
C) board of directors,and management.
D) banks and lending institutions,and management.

E) None of the above
F) C) and D)

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In choosing to focus on stakeholders,which of the following will not lead to success for a manager?


A) shareholders and employees
B) employees and suppliers
C) customers and the community at large
D) customers only

E) B) and D)
F) None of the above

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All the following are ambidextrous behaviors except


A) taking initiative and being alert to opportunities beyond the job description.
B) being cooperative and seeking opportunities to combine personal efforts with that of others.
C) intensely focusing on the responsibilities of one individual and maximizing the output of the department in the organization in which that individual works.
D) being brokers,always looking to build internal linkages.

E) A) and B)
F) None of the above

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Stakeholders are


A) a new way to describe stockholders.
B) individuals,groups,and organizations who have a stake in the success of the organization.
C) creditors who hold a lien on the assets of the organization.
D) attorneys and their clients who sue the organization.

E) None of the above
F) B) and D)

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According to a CEO survey by Accenture,________ are not mutually exclusive corporate goals.


A) quality and profitability
B) sustainability and profitability
C) ROI and quality
D) availability and ROI

E) All of the above
F) A) and C)

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Strategic management consists of the analyses,decisions,and actions an organization undertakes in order to create and sustain competitive advantages.

A) True
B) False

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Lands' End's failure under the leadership of Ms.Frederica Marchionni was said to be a direct result of the quality of her leadership.According to the text,this would be an example of the "romantic" perspective of leadership.

A) True
B) False

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Which of the following is not an example of a financial strategic objective?


A) Increase sales growth 6 percent to 8 percent and accelerate core net earnings growth from 13 percent to 15 percent per share in each of the next 5 years.(Procter & Gamble)
B) Reduce volatile air emissions 15 percent by 2015 from 2010 base year,indexed to net sales.(3M)
C) Generate Internet-related revenue of $1.5 billion.(AutoNation)
D) Cut corporate overhead costs by $30 million per year.(Fortune Brands)

E) All of the above
F) None of the above

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Members of boards of directors are


A) appointed by the Securities and Exchange Commission.
B) elected by the shareholders as their representatives.
C) elected by the public.
D) only allowed to serve one term of four years.

E) A) and B)
F) B) and D)

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Community stakeholders are concerned primarily with


A) product warranties.
B) corporate citizenship behavior.
C) capital appreciation.
D) repayment of principal.

E) B) and C)
F) A) and C)

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Although such visions cannot be accurately measured by a specific indicator of how well they are being achieved,they do provide a fundamental statement of the ________ of an organization.


A) values,aspirations,and goals
B) expected returns and limitations
C) outstanding debt
D) credibility

E) A) and B)
F) B) and D)

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A

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