A) Replace the CD-ROM drive with a CD-R
B) Upgrade the operating system to Windows 7
C) Purchase a new system, because this one is too old to upgrade effectively
D) Replace the telephone modem with a cable modem
E) Replace the monitor with a flat-screen
Correct Answer
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Multiple Choice
A) store the supplies with the earliest expiration dates in the back
B) use supplies that are past the expiration date first
C) store the supplies with the latest expiration dates on the top shelves
D) store the supplies with the latest expiration dates in the back
E) alternate the use of supplies with the earliest and latest expiration dates
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Multiple Choice
A) Disposable sheaths for thermometers
B) Paper towels and facial tissue
C) Stationery and insurance forms
D) Bandages and suture removal kits
E) Liquid hypoallergenic soap
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Multiple Choice
A) daily
B) weekly
C) occasionally
D) twice a year
E) never
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Short Answer
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Multiple Choice
A) Take a leave of absence until his hand heals
B) Request short-term disability leave
C) Request permission to use speech recognition technology
D) Explain to the physicians that everything will take twice as long for a while
E) Use the injured hand, even if it extends the healing time
Correct Answer
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Multiple Choice
A) produces the highest-quality input
B) is the most difficult to use
C) is the least expensive
D) feeds one sheet of paper through at a time
E) can be used to scan curved objects
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Multiple Choice
A) Read software reviews in computer magazines and trade publications
B) Check with other medical offices to get opinions on software packages
C) Make sure the office computer system meets the minimum requirements for the software
D) Make sure the software company will install the software for you
E) Compare the cost and features of several different software programs
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Multiple Choice
A) staples
B) table covers
C) prescription pads
D) appointment books
E) facial tissue
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Multiple Choice
A) CD-R technology
B) telemedicine
C) local area transmissions
D) online help
E) networking
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Multiple Choice
A) are used once and then must be restocked
B) can be used indefinitely with appropriate sanitization
C) can be restored and then reused
D) are not necessary for most medical offices
E) are ordered only once for each new medical office
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Multiple Choice
A) expedience
B) management
C) expense
D) loss
E) frustration
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Multiple Choice
A) they usually cost more
B) the medical office has less control over orders
C) the quality of the product is generally inferior
D) the delivery time is unpredictable
E) they may be out of stock on many items
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Multiple Choice
A) software.
B) printer.
C) operating system.
D) applications.
E) Internet provider.
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Multiple Choice
A) dot matrix printer
B) ink-jet printer
C) laser printer
D) plasma color printer
E) "all-in-one" printer
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Multiple Choice
A) inexpensive compared to other types of printers
B) capable of producing multiple copies with carbon paper
C) capable of producing high-quality output
D) slower than an ink-jet printer
E) rarely useful in a medical office
Correct Answer
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