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When Gulfstream Aerospace Corp. (GAC) sold 3 Gulfstream V business jet aircraft to the Israeli Ministry of Defense for use as Special Electronic Mission Aircraft, the first sale to a Middle Eastern country, GAC followed which strategy?


A) product development
B) market penetration
C) market development
D) diversification

E) A) and B)
F) A) and C)

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On the northern tip of Goose Island in the Chicago River sits the William Wrigley Jr. Company's Global Innovation Center. Here Wrigley can create new products-a joint effort by some 250 full-time food scientists, researchers, and marketers. The people who work in this center are most likely members of


A) cross-functional teams.
B) multiple strategic directional teams.
C) a business consortium.
D) strategic implementation teams.

E) All of the above
F) None of the above

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Pfizer Canada offering day-care facilities to its employees; and BC Biomedical offering flex-work opportunities illustrates what type of goals?


A) sales revenue
B) market share
C) return on investment
D) employee welfare

E) C) and D)
F) A) and B)

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Six months into a new marketing program, the Manager assesses the current metrics of the plan to the original forecasted results. When she realizes that sales are not on target and the plan must be adjusted, she is:


A) identifying deviations in the marketing plan and acting on them.
B) segmenting the market and selecting target markets.
C) establishing a business mission and designing measurable goals and objectives.
D) designing the marketing mix and setting the budget.

E) C) and D)
F) B) and D)

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Plan Canada, a nongovernmental organization that serves its customers but does not have profit as an organizational goal is considered a


A) nonprofit organization
B) government agency
C) business firm
D) public university

E) A) and B)
F) A) and D)

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The "Big Three" wireless carriers in Canada are constantly battling each other for customers, as a result, they frequently determine the ratio of the sales revenue of their firm to the total sales revenue of all firms in the industry, including the firm itself. The ratio they are calculating is known as:


A) industry potential.
B) market share.
C) contribution margin.
D) sales quality.

E) A) and D)
F) A) and B)

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Xbox video game consoles were developed through a joint venture between Microsoft and the WWF (World Wrestling Federation) . Plans were made to rush the product to market to counter new Playstation and Nintendo consoles that were also being released about the same time. Complaints about the video game began immediately after its introduction. These complaints ranged from missing parts to incorrect programming. In which phase of the strategic marketing process did the Xbox strategy fail?


A) the strategic development phase
B) the implementation phase
C) the control phase
D) the goal-setting phase

E) B) and D)
F) A) and C)

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Every morning, the Marketing Manager for Whirlpool looks at an Excel spreadsheet that visually shows the sales of the previous day, categorized by retail outlet and advertising spend. This Manager is likely using which tool:


A) marketing plan.
B) marketing metric.
C) marketing dashboard.
D) marketing analysis.

E) None of the above
F) All of the above

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Having a high-definition (HD) screen on a computer tablet, when all competitive substitutes do not, is considered a:


A) point of difference.
B) marketing armaments.
C) perceptual segments
D) consumer standards.

E) B) and D)
F) None of the above

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Craig Conway is CEO of a software design company named PeopleSoft, a company that has automated many human resource functions such as tracking vacation time. Conway operates at the ________level of his organization.


A) functional
B) corporate
C) strategic
D) business unit

E) A) and D)
F) A) and B)

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John's Auto Wreckers is a privately owned organization that serves its customers in order to earn a profit is called a:


A) nonprofit organization.
B) manufacturing agent.
C) business firm.
D) community action program.

E) B) and D)
F) B) and C)

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The overall strategy for the entire organization is decided at which level in a complex organization.


A) tactical
B) board
C) corporate
D) functional

E) B) and D)
F) A) and C)

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List potential stakeholders for the college or university that you attend.

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Describe the composition of the three levels within organizations. The three levels are:

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Research Development Manager, Marketing Manager, and Audit Manager are specialist roles likely found at which business unit level?


A) business unit
B) functional
C) top management
D) corporate

E) None of the above
F) All of the above

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Apple's new watch is the most recent additional to their personal technology line, and requires an iPhone to fully function. According to the BCG portfolio analysis, Apple Watches are ________ and iPhones are _________.


A) question marks; stars
B) stars; dogs
C) question marks; cash cows
D) stars; cash cows

E) None of the above
F) A) and D)

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Medtronic, a world leader in heart pacemakers, is not in the medical device business but is in the business of: alleviating pain, restoring health, and extending life. This conscious effort of Medtronic defining their business shows they are paying attention to:


A) how narrow or broad their business is
B) the marketing mix
C) marketing strategy
D) corporate culture

E) C) and D)
F) B) and C)

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Figure 2-1 Figure 2-1    -In Figure 2-1,  D  represents the A) corporate-level strategy level. B) Board of Directors. C) business-unit strategy level. D) functional-level strategy level. -In Figure 2-1, "D" represents the


A) corporate-level strategy level.
B) Board of Directors.
C) business-unit strategy level.
D) functional-level strategy level.

E) B) and C)
F) A) and D)

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Matsura Industries distributes candy and coffee through its vending machines in Tokyo. The addition of sandwich vending machines to the same market is an example Of a ________strategy.


A) market penetration
B) diversification
C) market development
D) product development

E) B) and D)
F) None of the above

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Evergreen Air Center is the world's biggest parking lot for unwanted aircraft. Airlines pay a monthly fee from $750 to $5,000 to mothball airplanes at this site. Its location is on 1,600 acres of Arizona desert. The Southwest climate serves as a cheap and effective airplane preservative. Its location is its:


A) tactical mission.
B) benchmarked differentiator.
C) competency.
D) operational goal.

E) A) and B)
F) None of the above

Correct Answer

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