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Which of the following statements is true of a boycott?


A) It attempts to keep people from purchasing a company's products.
B) It is initiated by the management.
C) It restricts labor unions from arranging strikes.
D) It is the management's version of strike.
E) It has proven to be the most effective weapon of labor unions.

F) A) and D)
G) B) and C)

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Which of the following statements is true of a separation?


A) It is an employee's departure from an organization.
B) It is an employment change that involves demotion.
C) It is an advancement to a higher-level job.
D) It is a temporary suspension of employment due to violation of work rules.
E) It is a horizontal move from one job to another within the same company.

F) A) and D)
G) B) and D)

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The management at LKS Inc.,a firm manufacturing hard disks,is involved in a dispute with the union members representing its employees.The management and the labor union do not seem to agree on the amount of compensations that needed to be paid to employees.Failing to arrive at a compromise,the disputing parties involve a third party to resolve the issue and offer a solution to the problems.The solution provided by the third party is open to the approval of both parties involved and is not likely to be binding.The third party in the given scenario best represents a(n) :


A) mediator.
B) arbitrator.
C) whistleblower.
D) strikebreaker.
E) scab.

F) A) and B)
G) D) and E)

Correct Answer

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Joe was recently moved to a new position in his company that involved learning new skills and undertaking work assignments.However,he received no salary raise.Joe's change in position can best be described as a(n) :


A) promotion.
B) lockout.
C) separation.
D) arbitration.
E) transfer.

F) B) and D)
G) A) and E)

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Life Line,a chain of healthcare providers,sends its employees who are interested in learning about hospital management to some of the leading institutes in the nation.The training process at Life Line best exemplifies:


A) classroom training.
B) on-the-job training.
C) simulation training.
D) game learning.
E) virtual learning.

F) C) and E)
G) A) and E)

Correct Answer

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Lazar Inc.,a software firm,has taken to recruiting potential employees from engineering colleges to fill its entry-level vacancies.On the basis of the given information,which of the following observations holds true?


A) The management at Lazar is engaging in the process of head hunting.
B) The management at Lazar is hiring its employees from external sources.
C) The management at Lazar is putting up internal job listings.
D) The management at Lazar is engaged in the process of employee orientation.
E) The management at Lazar is offering internships.

F) B) and E)
G) A) and B)

Correct Answer

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What is the primary reason that training is considered a vital function of human resources management?


A) It is used to improve the skills of employees in their present positions and to prepare them for increased responsibility.
B) It familiarizes newly hired employees in a company with senior colleagues and the overall company procedures of the company.
C) It involves verifying educational background and previous work experience of employees.
D) It is used to assess an applicant's potential for a certain kind of work and his or her ability to fit into an organization's culture.
E) It allows management to obtain detailed information about a job applicant's experience and skills,reasons for changing jobs,attitudes toward the job,and an idea of whether the person would fit in with the company.

F) B) and E)
G) All of the above

Correct Answer

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A

In the context of a performance review,_____ refers to an employee's willingness to identify and address opportunities for improvement.


A) quality
B) knowledge
C) initiative
D) productivity
E) adaptability

F) All of the above
G) A) and B)

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The _____ is a federal agency established by the Civil Rights Act of 1964 and dedicated to increasing job opportunities for women and minorities and eliminating job discrimination based on race,religion,color,sex,national origin,or disability.


A) National Center for Civil and Human Rights
B) United States Commission on Civil Rights
C) Equal Employment Opportunity Commission
D) Pension Benefit Guaranty Corporation
E) National Association for the Advancement of Colored People

F) A) and E)
G) A) and D)

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Which of the following statements is true of using salary as employee compensation?


A) It involves distributing a percentage of company profits.
B) It is a nonfinancial reward.
C) It is associated with white-collar workers.
D) It involves paying a percentage of an employee's sales.
E) It a monetary reward for exceptional performance.

F) A) and B)
G) A) and C)

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Planning as a function of human resources management includes determining the status of current personnel when planning human resource needs for the future.

A) True
B) False

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True

The human resources department of a publication house is engaged in the process of verifying the educational qualifications of newly-recruited employees.Which of the following stages of the selection process is the human resources department involved in at present?


A) Interviewing
B) Reference checking
C) Orientation
D) Training
E) Testing

F) All of the above
G) D) and E)

Correct Answer

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Which of the following is an advantage of the orientation process?


A) It allows firms to teach new employees specific job tasks.
B) It allows firms to provide on-the-job training to employees.
C) It allows firms to conduct employee appraisals subjectively.
D) It allows firms to familiarize new employees with prevalent office culture.
E) It allows firms to recruit current employees for vacant positions.

F) B) and E)
G) D) and E)

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At the manufacturing unit of a tire company,the appraisal process primarily focuses on rewarding employees on the basis of the rate at which work is regularly produced by them.The appraisal process is focusing on the _____ aspect.


A) quality
B) knowledge
C) initiative
D) productivity
E) adaptability

F) C) and D)
G) A) and B)

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Companies that do not value their diverse employees are most likely to:


A) experience lesser conflict.
B) face reverse discrimination.
C) experience greater prejudice.
D) have increased productivity.
E) have lesser instances of ethnocentrism.

F) A) and B)
G) A) and C)

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C

Fluffy Bakes,a popular bakery,allows its newly recruited employees to learn the processes involved at its premises by actually working on live assignments.The training process at Fluffy Bakes best exemplifies:


A) classroom training.
B) on-the-job training.
C) simulation training.
D) game learning.
E) virtual learning.

F) A) and C)
G) B) and D)

Correct Answer

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An employer beginning the selection process for new employees would begin with the _____.


A) training process
B) reference checking process
C) testing step
D) the application form
E) orientation process

F) A) and E)
G) None of the above

Correct Answer

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The management at Gomars Inc.,a firm manufacturing toys,is involved in a dispute with the union members representing its employees.The union members want a pay hike,but the management is not ready to approve the hike.Failing to arrive at a compromise,the disputing parties involve a third party to resolve the issue and offer a solution that is legally binding.The third party in the given scenario best represents a(n) :


A) mediator.
B) arbitrator.
C) conciliator.
D) strikebreaker.
E) scab.

F) C) and D)
G) B) and D)

Correct Answer

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_____ is a public protest against management practices and involves union members marching at an employer's plant or work site.


A) Bracketed arbitration
B) Mediation
C) Promoting
D) Conciliation
E) Picketing

F) None of the above
G) All of the above

Correct Answer

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_____ is a primary characteristic of diversity.


A) Age
B) Work background
C) Religious belief
D) Geographic location
E) Income

F) A) and C)
G) C) and D)

Correct Answer

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