Question 1

Tracking productivity measures over time enables managers to judge organizational performance and to decide where improvements are needed.

Accepted Answer

A) True 
 B)False

Question 2

Matching a competitor on quality or price is usually sufficient to gain market share.

Accepted Answer

A) True 
 B)False

Question 3

If you think of goals as destinations,then tactics are the roadmaps for reaching the destinations.

Accepted Answer

A) True 
 B)False

Question 4

Productivity is expressed as:

Accepted Answer

A)  output plus input.
B)  output minus input.
C)  output times input.
D)  output divided by input.
E)  input divided by output.F) A) and D)
G) B) and E) D

Question 5

Labour productivity is an example of a total productivity measure.

Accepted Answer

A) True 
 B)False

Question 6

Service productivity is easier to measure than manufacturing productivity because it is more labour intensive.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a set of well coordinated policies,objectives,and action plans,directly affecting the operations function,which is aimed at securing a long-term sustainable advantage over the competition.

Accepted Answer

A)  Generic strategy
B)  Operations strategy
C)  Action plans
D)  Strategic planning
E)  Functional strategyF) A) and C)
G) C) and D)

Question 8

Even though labour cost as a proportion of total cost has been decreasing in manufacturing companies,labour productivity is still the main measure being used to gauge the performance of individuals and plants.

Accepted Answer

A) True 
 B)False

Question 9

The manager of a carpet store is trying to determine optimal installation crew size.He has tried various crew sizes with the results shown below.Compute the average labour productivity for each crew size.Which crew size do you recommend?
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Accepted Answer

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Question 10

A measure of productivity which reflects a combination of some or all of the resources used to obtain a certain output is:

Accepted Answer

A)  labour productivity.
B)  machine productivity.
C)  multifactor productivity.
D)  materials productivity.
E)  overhead productivity.F) A) and D)
G) A) and E)

Question 11

Product variety is an example of:

Accepted Answer

A)  a generic operations strategy.
B)  operations infrastructure.
C)  a process type.
D)  a dimension of flexibility.
E)  a key purchasing criteria.F) C) and D)
G) A) and C)

Question 12

Vertical integration refers to the ownership of a major part or the whole of the supply chain.

Accepted Answer

A) True 
 B)False

Question 13

The shared beliefs of an organizations stakeholders are its:

Accepted Answer

A)  policies.
B)  vision.
C)  strategy.
D)  mission.
E)  values.F) A) and D)
G) A) and B)

Question 14

In large manufacturing organizations,the operations function tends to adopt a passive role in strategic planning,relying on the functional areas of marketing and finance to establish the strategic direction of the organization.

Accepted Answer

A) True 
 B)False

Question 15

Variability of the output of services makes it more difficult to measure service productivity.

Accepted Answer

A) True 
 B)False

Question 16

Radical process redesign based on process re-orientation,breaking down functional silos and integrating operations into customer-focused processes are tactics associated with what generic operations strategy?

Accepted Answer

A)  Low labour cost strategy
B)  Scale-based strategy
C)  Focused factories strategy
D)  Business process reengineering
E)  Flexible factories strategyF) C) and E)
G) B) and D) D

Question 17

Canvalves Company produces cast bronze valves on an assembly line.It currently produces 800 valves each 8-hour shift.If the production is increased to 1,200 valves each shift,the productivity increases by:

Accepted Answer

A)  50%
B)  33%
C)  25%
D)  67%
E)  75%F) A) and C)
G) B) and E)

Question 18

Productivity is directly related to competitiveness.

Accepted Answer

A) True 
 B)False  True

Question 19

Labour productivity is one example of a multifactor productivity measurement.

Accepted Answer

A) True 
 B)False

Question 20

A characteristic that was once an order winner may become an order qualifier,and vice versa.

Accepted Answer

A) True 
 B)False

Exam 2: Competitiveness, strategic Planning, and Productivity

Tracking productivity measures over time enables managers to judge organizational performance and to decide where improvements are needed.

Correct AnswerverifiedShow Answer

Matching a competitor on quality or price is usually sufficient to gain market share.

Correct AnswerverifiedShow Answer

If you think of goals as destinations,then tactics are the roadmaps for reaching the destinations.

Correct AnswerverifiedShow Answer

Productivity is expressed as:

Correct AnswerverifiedD

Labour productivity is an example of a total productivity measure.

Correct AnswerverifiedShow Answer

Service productivity is easier to measure than manufacturing productivity because it is more labour intensive.

Correct AnswerverifiedShow Answer

Which of the following is a set of well coordinated policies,objectives,and action plans,directly affecting the operations function,which is aimed at securing a long-term sustainable advantage over the competition.

Correct AnswerverifiedShow Answer

Even though labour cost as a proportion of total cost has been decreasing in manufacturing companies,labour productivity is still the main measure being used to gauge the performance of individuals and plants.

Correct AnswerverifiedShow Answer

The manager of a carpet store is trying to determine optimal installation crew size.He has tried various crew sizes with the results shown below.Compute the average labour productivity for each crew size.Which crew size do you recommend? 11eab92b_c4af_a881_99e6_211fa7733ebd

Correct Answerverified_TB6896_00 _TB6896_0...View AnswerShow Answer

A measure of productivity which reflects a combination of some or all of the resources used to obtain a certain output is:

Correct AnswerverifiedShow Answer

Product variety is an example of:

Correct AnswerverifiedShow Answer

Vertical integration refers to the ownership of a major part or the whole of the supply chain.

Correct AnswerverifiedShow Answer

The shared beliefs of an organizations stakeholders are its:

Correct AnswerverifiedShow Answer

In large manufacturing organizations,the operations function tends to adopt a passive role in strategic planning,relying on the functional areas of marketing and finance to establish the strategic direction of the organization.

Correct AnswerverifiedShow Answer

Variability of the output of services makes it more difficult to measure service productivity.

Correct AnswerverifiedShow Answer

Radical process redesign based on process re-orientation,breaking down functional silos and integrating operations into customer-focused processes are tactics associated with what generic operations strategy?

Correct AnswerverifiedD

Canvalves Company produces cast bronze valves on an assembly line.It currently produces 800 valves each 8-hour shift.If the production is increased to 1,200 valves each shift,the productivity increases by:

Correct AnswerverifiedShow Answer

Productivity is directly related to competitiveness.

Correct AnswerverifiedTrue

Labour productivity is one example of a multifactor productivity measurement.

Correct AnswerverifiedShow Answer

A characteristic that was once an order winner may become an order qualifier,and vice versa.

Correct AnswerverifiedShow Answer

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D

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D

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True

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